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Forum Discussion

rrossi59's avatar
rrossi59
Initiate
Jul 01, 2019

Orbi Voice unable to control volume or tone controls

I have an Orbi Voice set-up.  All works well except the ability to control the volume or tone setting on the Sattelite Speaker.  I have the device set up to use Amazon Alexa and it works fine, except...
Speedtorque's avatar
Speedtorque
Aspirant
Jan 02, 2020
Yeah I'm getting the same issue where all volume controls stop functioning. A reboot gets it working again but that's not an acceptable solution given this happens every couple of days. I keep updating the firmware, currently on 2.3.6.4. please fix this Netgear. Thanks!
  • Hsrancourt's avatar
    Hsrancourt
    Tutor
    Jan 03, 2020
    I am having the same issue. Volume control on Orbi satellite does not work. No volume control available for Alexa or Orbi app. Also changes made to equalizer setting do not register. Please advise how to fix this. My Router firmware is v.2.5.1.8 and my satellite firmware is 2.3.6.4. App says firmware is up to date.
    • yesdalo's avatar
      yesdalo
      Guide
      Feb 29, 2020

      Did you were able to fix it?

      • tommyday's avatar
        tommyday
        Tutor
        Feb 29, 2020
        No, I returned that junk and bought the Netgear Nighthawk AX12.
    • Jrhodes24's avatar
      Jrhodes24
      Aspirant
      Sep 27, 2020

      What has been the resultion to this - it works if i reset it but that is a stupid solution.  I have updated all the firmware