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Forum Discussion
rrossi59
Jul 01, 2019Initiate
Orbi Voice unable to control volume or tone controls
I have an Orbi Voice set-up. All works well except the ability to control the volume or tone setting on the Sattelite Speaker. I have the device set up to use Amazon Alexa and it works fine, except...
RudyFord3
Sep 11, 2020Aspirant
As others have reported, I'm unable to control the volume on my Orbi voice satellite. Firmware is up to date. Haven't seen a post on a fix.
Mstrbig
Sep 11, 2020Master
RudyFord3 wrote:As others have reported, I'm unable to control the volume on my Orbi voice satellite. Firmware is up to date. Haven't seen a post on a fix.
I posted it earlier in this thread:
Find the IP address of the orbi voice. in your browser type 192.168.1.xx<- the ip adress/debug.htm, example 192.168.1.15/debug.htm and try Upgrade Touch Board Firmware.
- ohlordalltakenSep 26, 2020Aspirant
I must be stoopid. I've tried to enter the IP address - it asks for username and password. I have tried "admin" and "password", as well as my Orbi username (email) and that password. I am able to get into the Orbi admin site, but not this IP address on the debug page. What am I doing wrong?
- RudyFord3Sep 26, 2020AspirantHaving the same issue. Was given the info for a fix, but cannot log into the Orbi voice to apply it!
- turtlegirl76Oct 26, 2020Aspirant
The username is Admin, the password is the password for your orbi account. So it's a mix of the two things you've tried.
- michaelkenwardOct 26, 2020Guru - Experienced User
turtlegirl76 wrote:
The username is Admin, the password is the password for your orbi account. So it's a mix of the two things you've tried.
Unlikely.
The Orbi username for controlling the thing itself will be
admin
No cap.
For that the default password is:
password
Again, no caps.
Unless you have changed it. In which case it will be what you changed it too.
That may or may not be the same as an "Orbi" account, whatever that is.
- StylerodSep 27, 2020TutorAfter going to debug page and running upgrade touch board firmware, what version were you at? I stayed at 27.
- MstrbigSep 28, 2020MasterUpdating touch oars may not update the version, but it will reinstall fixing whatever was corrupted.
- ohlordalltakenSep 28, 2020Aspirant
Thaks for the help here - but I still can't log into the debug page. I have used the default (admin/password) as well as all permutations of my username, admin, and passwords. I must be doing something wrong...
- StylerodOct 23, 2020Tutor
After doing the debug Upgrade Touch Board Firmware the fix lasted at least a few weeks. But now the volume doesn't work again. I am doing the firmware upgrade again. I was hoping this was going to be permanent. Checked for firmware updates and I do see a newer firmware but it just says security fix.