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Forum Discussion

Lorvau's avatar
Lorvau
Guide
Sep 24, 2020

Orbi Voice using Alexa timer/alarm doesn't go off

I have been using my Orbi Voice Satellite Alexa feature.  It has been great.  Two days ago, I noticed the Alexa ability using a timer (or an alarm) no longer works (it doesn't ring or flash).  Alexa ...
Jazaiden's avatar
Jazaiden
Initiate
Oct 05, 2020
I have the same exact problem.
Foobal's avatar
Foobal
Initiate
Oct 24, 2020
Same problem. Issue probably began with a firmware update a few weeks back I think
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 28, 2020

    Hi Lorvau Jazaiden Foobal

     

    Please provide the current firmware version. 

    Does reverting to the previous firmware version helps?

     

    Regards,
    Blanca
    Community Team

    • Dpang's avatar
      Dpang
      Initiate
      Nov 03, 2020
      Similar issue for me - snooze function triggers fast blinking cyan-blue. Will not stop until power off-on. Firmware v2.3.6.4.
    • Foobal's avatar
      Foobal
      Initiate
      Nov 03, 2020

      I did the best thing possible with this  netgear orbi - returned it to the store where i bought!

    • Lorvau's avatar
      Lorvau
      Guide
      Nov 10, 2020

      RBS40V: the Alexa Timer/Alarm function doesn't work with either v2.5.1.6 or v2.6.1.4

      FYI - My RBR50 is/was at v2.70.70