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Forum Discussion
Lorvau
Sep 24, 2020Guide
Orbi Voice using Alexa timer/alarm doesn't go off
I have been using my Orbi Voice Satellite Alexa feature. It has been great. Two days ago, I noticed the Alexa ability using a timer (or an alarm) no longer works (it doesn't ring or flash). Alexa ...
ponchman24
May 17, 2021Initiate
Same problem here! How pathetic is it that netgear broke this and now won't fix it! I will consider another vendor next upgrade cycle.
Soke577
May 21, 2021Initiate
I have the same problem how I can fix?
- Blanca_OMay 27, 2021NETGEAR Employee Retired
Hi, All,
If you're experiencing issue using Alexa Timer with the Orbi Voice Satellite, please send me a private message with your name, email address and device serial number as we may have a beta version that may help address the issue(s).
Regards,
Blanca
Community Team
- intellerJun 13, 2021Apprentice
It shouldnt be a beta firmware. It should be a patch for what you broke in this firmware. Development process is broken here.
- gg7aphSep 13, 2021Tutor
Hello Blanca
I'm interested in trying the beta firmare that may resolve the lack of timer issue on Orbi Voice. My detials are below:
name: ANDREW HARGREAVES
email address: GG7APH@GMAIL.COM
device serial number: 5F928A7GA108D
Thanks
- obisbo99Sep 23, 2021AspirantSo the new firmware says it fixes the alarm issue which it technically does but now I cannot turn off the alarm. It keeps going off no matter what I say to Alexa. The only way to stop the alarm is to delete it in the app.
- davidh348Sep 26, 2021Aspirant
The device used to give me a verbal announcement reminder but now only sends me a message to my apple phone.
Do you have a fix?