Forum Discussion

Retired_Member

Jun 05, 2019

Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do not respond

The volume controls on top of the Orbi Voice stop working, vol control slider on top lights up and move left and right, and voice command to change the volume have no effect. Volume stays the same. C...

Blanca_O

NETGEAR Employee Retired

Jun 11, 2019

Hi Retired_Member

Welcome to NETGEAR Community!

- May we please know the firmware version of the router and satellite?

- What version is the Alexa app and Orbi app?

- Are there other services affected aside from the volume control?

Regards,
Blanca
Community Team