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Forum Discussion
Orbi Warranty Status Inaccurate
When I bought the Orbi RBK50 in May 2019, it had a sticker on the packaging indicating it came with 3 years warranty. However when I registered the product on the orbi app, it showed just 1 year. So ...
It seems that the most effective process to deal with issues like this is to send a private message to one of the system moderators by clicking on their screen name, such as Blanca_O Netgear prefers that customers not disclose personal information on the public forum.
I am a little puzzled.
- I dialed the 800 number shown on that label and got "Sorry. The toll free number is unassigned.", and
- The label spells "Service Centre", which is not a typical US English spelling.
Some vendors (such as Costco) extend the manufacturer's warranty on electronics, but that is a vendor warranty not a Netgear warranty.