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Forum Discussion
jagjones
Mar 07, 2020Aspirant
Orbi Whole Home WiFI System RBK50
I have an Orbi Whole Hme WiFi System RBK50. No matter how i follow the installation instructs the ORBI network does not appear on my available networks. I have a Hauwei modem and Home Gateway HG630b ...
jagjones
Mar 07, 2020Aspirant
Thank you, when I'm over my frustration I will try again and the link you sent re the Home Gateway is exactly what I have got.
I went and visted the Telecom dealer before and he said the Huawei modem should be thrown away and the Telecom Home gateway is the thing to keep, but the Huawei modem plugs directly into the Fibre network box with a fancy cable (Optical Cable) so that has to stay.
When I scan for available Networks the Orbi one just doesnt appear. Not sure what to do there...
CrimpOn
Mar 07, 2020Guru - Experienced User
The telecom dealer is misinformed. You are entirely correct. Optical cable will not plug into the Home Gateway. (nor the Orbi). I think the Orbi will appear once the HG is gone.
- LiquidcoreMar 07, 2020StarIt sounds like you have fibre with Spark here in NZ? If that's the case, then the Huawei "modem" you are referring to is an ONT and the HG630b is the router. You have a couple of options - either use the Orbi in AP (access point) mode, so ONT -> HG630b -> Orbi (set in AP mode). Or you can use the Orbi as a router and remove the HG630b out of the equation completely, so ONT -> Orbi (set in router mode).
The PB Tech website has good guides on how to set the Orbi up as a router with the necessary settings you need for a Spark connection: https://www.pbtech.co.nz/NetgearISPSettings#sparkorbi