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Forum Discussion
Orbi WiFi Disconnection Constantly
I have owned the Orbi system since mid-January and I have constantly been on the phone with technical support multilpe time for this issue to no avail. The discussions with tech support has almost b...
- Do you notice that the disconnections happen on devices attached to the Satellites only or even for devices attached to the Router?
- What wired devices do you have connected to Orbi?
- Do you have any mesh audio system, e.g SONOS or similar?
The other wired devices connected to the orbi router is the hue and my alarm system. I don't have any other mesh system in the house.
- What radio channels are you using for 2.4 and 5 GHz channels?
- Also please do a wifi scan and see which channels are being used for the backhaul.
- In the wifi scan please check if the channels you are using for front- and backhaul are also being used by your neighbours.