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Forum Discussion
Tcrus
Nov 02, 2017Luminary
Orbi WIFI keeps dropping out???
I have had my ORBI (base sat+2 sats) system 6 months and it ran so smooth. Now I am experiencing WIFI drops multiple times a day. My firmware is up to date. Anyone else having this problem? There is ...
linkwrt
Jan 23, 2018Guide
Why is dropping out connection? Simple.
Don't use router near microwave or other devices that can disturb wireless.
I don't use router near cable TV, or tv for example.
Tcrus
Jan 24, 2018Luminary
After updating the firmware it is working well. I am having to reset my router every 5 days or so but it's way better than before
- icemancastMar 01, 2018Aspirant
Same thing happens to mine. All mac os products wondering if I should switch to Airport.
- KitRMar 01, 2018Initiate
Since the firmware update to 2.1.2.18 my dropouts have mostly disappeared, so I’m happy. The only dropouts now seem to happen when somebody stands in front of the satellite for more than a few seconds. I’d mount it higher if I could but that’s not practical for me. When it was being more of a pain I found that adjusting the positions of the base station and satellite, even by a few centimeters improved reliability.
- FURRYe38Mar 01, 2018Guru - Experienced User
Have you disabled Beamforming, MIMO or Daisy Chain features and tested to see if disconnections still happen?
All wireless devices i have are working well with this configuration. Mac Book and iPhones, 3 cameras and 2 NEST controllers.
KitRwrote:Since the firmware update to 2.1.2.18 my dropouts have mostly disappeared, so I’m happy. The only dropouts now seem to happen when somebody stands in front of the satellite for more than a few seconds. I’d mount it higher if I could but that’s not practical for me. When it was being more of a pain I found that adjusting the positions of the base station and satellite, even by a few centimeters improved reliability.
- naerokMar 01, 2018Apprentice
this is a known issue documented in this post: https://community.netgear.com/t5/Orbi/What-you-can-expect-with-your-Orbi-system/m-p/1503034#M23257
good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)
see this guy: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1512445#M24230
Don't listen to the netgear shills on these forums that blame the user and give you the same bs about trying to disable beamforming/mimo or moving the satellites closer to the router. Waste of time until netgear releases a fix.