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Forum Discussion
Taskmastr
Oct 20, 2017Aspirant
Orbi Wifi Loses Internet on Some, Others Stay Connected - Seems to be the Satellites
I have the RBK53 (even though forum makes me pick RBK50) from Costco, firmware updated to 2.0.0.74 on the router and two satellites. Different clients will lose internet connection or drop wifi and r...
DarrenM
Oct 23, 2017Sr. NETGEAR Moderator
How big of a home are you trying to cover with 2 satellites? Have you tried to use just one and place in a different location? Could be a issue of the units being to close and the devices keep switching.
DarrenM
Taskmastr
Oct 26, 2017Aspirant
The home is maybe 1700sq ft. I have left one satellite off and kept one going on the second floor to test. Just now I tried to use my Echo dot in the kitchen on the first floor and the same thing happened - "I'm having trouble understanding right now." The Echo in the living room heard the command also and successfully responded. I am also watching a Fire Stick and working on a laptop wirelessly in the same kitchen where tho Dot lost it's connectivity. I went upstairs and turned off the one satellite running and the Dot connected again and works without being reset or any other intervention.I did not check the interface but I'm assuming the Dot was connected to the Satellite since powering the Satellite off corrected the issue.