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Forum Discussion
Jolly22
Oct 24, 2020Tutor
Orbi wifi router RBR40 satellite system not connecting to some devices
The Internet crashed a week ago and had the provider reset and ever since some devices, my kid's fire tablets, Roku tv, and daughter's notepad not getting a connection. It appears that using an alte...
Jolly22
Oct 24, 2020Tutor
I have a Hitron CODA-4582 modem with a mid-range router built-in, but I've disabled the router so the Orbi system will work. I had a different modem a few days ago, but the issue is the same.
The firmware I don't know of any built into the GCI carrier. Both Satellites work, and the system operates the same when I disconnect them - no difference in improving my device connectivity. All devices recognize the wifi but say "no internet."
A week ago I didn't have this problem.
plemans
Oct 24, 2020Guru - Experienced User
Have you tried with the hiltron's router function running (disable its wifi) and putting the orbi in access point mode?
this would leave the hiltron fully controlling the routing fuctions.
- Jolly22Oct 24, 2020Tutor
Hiltron wifi is disabled already. Not sure what you mean by putting the Orbi in "point access mode" or if there is a procedure to do that--maybe this could be a solution? what about the reset pinhole on the back of my Orbi, should I consider resetting and seeing if the problem resolves itself?
- plemansOct 24, 2020Guru - Experienced User
You can always try a reset.
On the hiltron, disabling wifi doesn't disable its routing functions. If the routing functions on it are running at the same time as the orbi's, then you're ina double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point
- Jolly22Oct 24, 2020Tutor
All router functions from the Hiltron are disabled, however by reconfiguring my Orbi router as an access point will I need to turn back on those functions previously disabled?
- Jolly22Oct 24, 2020Tutor
can you explain this: "CAX80-> RBK53-> GS716v2-> TP-Link M9Plus" in lamens terms?
- plemansOct 24, 2020Guru - Experienced User
Jolly22 wrote:can you explain this: "CAX80-> RBK53-> GS716v2-> TP-Link M9Plus" in lamens terms?
I think you mean Layman's terms? Its simply my setup at home. I have a netgear CAX80 modem/router. I think connect the netgear RBK53 system to it with a GS716v2 switch and then a tp-link m9 plus mesh system in ap mode.
If you put the orbi system in access point mode, you would need to re-enable the hiltrons router functions.
- Jolly22Oct 24, 2020Tutor
Yes, "Layman's terms" is what I meant - go figure and I'm an English major...I should ask for a refund:)
I'm doing this procedure now