NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BRye
May 22, 2017Tutor
Orbi Wifi Satellite Has a Solid White Light On Top. RBS50
I purchased the Orbi with the 2 RBS50 satellites. Everything was working fine until I moved one of the satellites from one room to another and now it will not reconnect. The light on the top is const...
BRye
May 23, 2017Tutor
I just tried it after the unit is on and the light doesn't change from solid green. When I hold the reset button as I hit power it does light up amber for a few seconds. Is something supposed to happen? It eventually flashes amber also, but turns green again and appears to do nothing?
- Streak2May 23, 2017Master
Are you using a paper clip in the tiny reset hole?
With the unit powered on, insert the paper clip until you here the little internal button click.
Hold it in for a few seconds until the green power light starts flashing amber, then release.
That will do a full factory reset.
- BRyeMay 23, 2017Tutor
Yes, I am using a paperclip and I do hear a click. I hold it for at least a minute, but the light never changes from solid green.
- Streak2May 23, 2017Master
That's odd. I recently did the exact same reset procedure.
Move the RBS50 closer to the RBR50 then try and power cycle the RBS50 to see if it will reconnect.
If you have not factory reset it then it you should not have to resync after moving the satellite to another location.