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Forum Discussion
ORBI Wifi Speed Drops
Hey Guys, So I have had my Orbi several months now. Every 3-4 weeks the wifi speed drops to below 30 mbs for download. However the speed test on the unit read 190 mps. The wired speeds also drop to e...
I have exactly the same problem. I have a 300Mbps connection. Every couple weeks, the DL speed drops to about 30Mbps. Upload stays consistent at about 30Mbps, it does not drop in speed at all.
I *think* it started after the last update to the latest firmware: V2.0.0.74.
Factory reset fixes it for me every time so far. It's really annoying.
I'm having the same issue as these folks. 350+ connection with wired pc not on orbi (orbi is in AP mode along with the two satelites). If i reset everything, i get good speeds again for a while. Darren_M can you get us an update on this issue?
Whats the proper procedure to get the internet speed back? Factory reset does not seem to help. Do I need to telnet into each satelite and do a nvram erase command? What is the proper command?
nvram erase commit ?
The only thing I had to do was factory reset both the router and the satellite the times it has happened to me.
it's been about a week since I reset it... and i am back at 30Mbps again. This is sad. Factory resetting. I will post the result.
- Still have the same problem every month or so, factory reset has just become part of my life as have had no help from support and can’t afford to call America for support and get lost in the transfer network every time. Pretty sad for $750 NZD, netgear won’t be getting my business again, not just because of the poor product perfromance but also the terrible options for customer service in this country, especially since the problems started well inside the very short warranty period for a very buggy product release. Rant over
OK. just wen through a factory reset. Posting DSLReports speed test before and after. The after has a little bit slower upload speed than normal, but who cares.
I have always been pissed that network equipment needs to be rebooted periodcially in this day and age. Why can't we be passed a slow burn to failure? This is even worse than the standard precious problem where a reboot fixes it. That takes 2 minutes. This takes 20.
I love this equipment when it is working: great speed and coverage.
Netgear you need to get this fixed. It's not OK that I have to rest two devices every 1-4 weeks.
After reset.
Ooops. This is the befoer reset.
Well, I rolled back to 2.0.0.76 and throughput was fine, then tonight out of nowhere the router rebooted and guess what? Back to 40 megabits per second max speed for all connected devices. Wired devices behind the orbi system (set up as ap mode) all pull full bandwidth.
I'm seriously considering throwing these things in the trash. After more than a year into firmware releases and still having these kinds of issues? Orbi, PM me with a solution. 2.1.12 firmware had the 40 mbps constantly.
I'm an IT professional so I can assure you that this isnt user error. Clearing nvram and factory resetting fixes the speed issue until it reboots itself again. I cant be doing this every time the router gets a reboot!
Happened again in the past few weeks. Had to factory reset both the router and the satellite today. Back to 350/30Mbps.
I assume something in the router isn't cleaning up after itself. Come on netgear, this should be an easy one.
- Same here. They keep asking me for Wireshark logs and the like as if it's a networking problem, when likely it's a memory leak
It is definitely a memory leak or some kind of bad behavior over time of the Orbi. I don't have to touch anything but those two devices to make it start working again as it is supposed to. And it's ONLY wireless that is effected.
Seems like a memory dump from the equipment would make more sense than a log of network traffic to figure out what is going on, but what do I know. :-/
I'm going to try to narrow down how long it takes to fail by testing every day, but I can't swear I will rememeber. Part of the problem is 30Mbps is still pretty fast, and it can look like normal latent Internet slowness, so I don't always notice right away. I bet this is pretty consistent with these devices/firmware, but more people just aren't noticing it. I find it very hard to believe this is random to specific devices, like mine and the others on this thread.
- I've sent them memory dumps at all, they are just spinning their wheels. It's really frustrating, I wonder if the drivers for the wifi tech itself are the issue and nothing that they can do
It happened again this past weekend. So, it made it like 4 days. In fact, I had to factory reset 3-4 times. It had dropped DL speed to around 30Mbps, but it also stopped routing altogether a few times. :-(
And again.
I am **hoping** that maybe the factory reset after the recent upgrade to V2.1.2.18 could make this better moving forward... not high hopes, but still a guy can dream.
