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Forum Discussion
Antipodeansam7
Aug 25, 2017Apprentice
ORBI Wifi Speed Drops
Hey Guys, So I have had my Orbi several months now. Every 3-4 weeks the wifi speed drops to below 30 mbs for download. However the speed test on the unit read 190 mps. The wired speeds also drop to e...
DarrenM
Aug 31, 2017Sr. NETGEAR Moderator
Send me a PM with your name, email and phone number I want to get you to support to troubleshoot the issue.
DarrenM
wward
Feb 05, 2018Initiate
I have been having these same issues. Geek Squad has been out twice to reset everything, and then a 3rd time to replace everything...Still happening.These randm spped drops happen every day randomly throughout each day. If you could give me some help it would be greatly appreciated.
- Antipodeansam7Feb 05, 2018ApprenticeI will give you some advice but you won’t like it.... with my support having expired my only option was to spend literally hundreds of dollars on phone calls as well as the 700 dollars I had already dropped on the orbi. Having done 30+ factory resets, replaced both router and satellites and played with all sorts of firmware changes I still have the same problems. So I am finally jumping ship and heading to anthers company for my router. Any suggestions? I need something that works and doesn’t interfere with my sonos.....
- rickydphippsFeb 08, 2018Star
It happened again to me after the latest firmware (V2.1.2.18). I'm getting close to dumping it.
Sady it's still rated #1 or 2 on most the the review sites. But the Linksys Velop is up there. If the next firmware update doesn't correct this, I am done with Netgear.
- tony4069Feb 09, 2018AspirantI’m having the same problem after 6 weeks of buying Orbi. Can’t believe that it can’t be fixed :(. All I would say is that the issue seems to affect a small number of users.