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Forum Discussion

tubastank's avatar
tubastank
Apprentice
Mar 31, 2017

Orbi WiFi System Parental Controls NOT Persistent

I purchased my Orbi system several months back and haven't had any issues until recently.  The two issues I am having are with.

 

1. Airprint

2. Parental Controls.

 

Firmware version installed: 1.8.0.6

 

Both Airprint and Parental Controls are NOT persistent.

 

Airprint

Airprint is enabled for my printer within Netgear Genie (Desktop version); however when I try to Airprint from my iPhone, I receive a message stating "No Airprint Printers Found.  I have to reboot the Orbi system in order for it to work.  After a period of time, I have to repeat these steps to get it to work.  Not persistent!!

 

Parental Controls

I'm having the same issues with Parental Controls as I am with Airprint.  I have certain devices with their FILTER level set to "None"; however when I try to use a VPN service or something else that the "default"level of Parental Controls would block, it's blocked.  The only fix is to reboot the Orbi and then after a period of time, I am right back to where I was at before, reuiring a reboot of the Orbi.

 

I'm thinking about re-applying, if possible, the v1.8.0.6 firmware but wanted to check to see if nyone else was experiencing the same or similar issues?

 

Thanks!

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello tubastank

    Have you reflash the firmware yet if so did it work?

    DarrenM

    • tubastank's avatar
      tubastank
      Apprentice

      Yes, i reflashed the firmware and there are no changes.  Airprint and parental controls are not persistent.  I have to continue rebooting the router to get each to work.