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Forum Discussion
arthurpolo
May 24, 2017Tutor
Orbi WiFi System performed a hard reset to factory defaults overnight
I got my orbit set up on Sunday. Everything was working well until Tuesday morning. When I woke up Tuesday morning my SSID had changed back to ORB20. Tried to logon with my password, didn't work. A...
DWost
Sep 25, 2017Tutor
Hmmm. Ok, so this is one of those just live with it scenarios. How often does this typically happen? I have a fairly complex setup and it is quite a pain to have to reassign everything and configure port forwarding, etc... on a regular basis. I'm struggling to find a homeowner setup that delivers the performance. This is the closest I've found so far. Tried the Eero and it was just awful. I'm now contemplating sending this back and dropping the $$ to get a full-blown enterprise-grade setup at my house. Wish they would just come up with a stability fix if this has been an ongoing issue.
Retired_Member
Sep 25, 2017I have over 90 devices and more than 30 port rules and other configs... yes it's a pain. Since i've owned it, early this year, it's happened about 4-5 times.
- arthurpoloSep 25, 2017Tutor
Since, my original post I have not had the reset issue. If it happened 4-5 times since then I would swap it out. I am not a huge fan off the configuration options (parent control in particular) I have thought about using it as an AP and get a cheap ubiqui router as the head. Expensive AP solution though..
- DWostSep 25, 2017Tutor
Thanks guys for the intel, I'll live with it for a bit and see if this continues to happen. As stated in my original post, after it reset automatically I couldn't get it to configure, it kept shutting down and rebooting. I ended up returning it as It seemed like a hardware issue. Arthurpolo, I'd try and get it swapped out. Hoping the replacement serves me well.