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Forum Discussion
Linda-in-Texas
Jan 26, 2019Aspirant
Orbi WiFi System (RBK53) AC3000 - Can no longer update or download via Orbi
Background:
I have U-Verse TV and internet. We purchased Orbi, because AT&T wifi only covered about one half of our house. I installed Orbi, and it worked great for over a year. At that time U-V...
Linda-in-Texas
Jan 26, 2019Aspirant
Thank you FURRYe38 for your quick response and information.
Answers to your questions:
Firmware of the Orbi is 2.2.1.210
The new AT&T modem that Orbi is connected to is ARRIS BGW210-700 (dated 9-3-2018). The ARRIS has four Ethernet ports on the back. One goes the Wireless Access Point Cisco VEN501-AT, another to the Orbi and another goes to the 16-port NG switch (mentioned in the next paragraph). Another line from the WAP is connected at a ONT port on the ARRIS.
On November 30, I installed a new Netgear GS316-100NAS 16-port Gigabit Ethernet Unmanaged Switch, which is also connected to the ARRIS. I do not think that this had an impact on my issue, but I thought is was worth mentioning.
Please let me know how this additional information impacts your previous reply or if you have additional solutions.