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Forum Discussion
sorinel
Aug 14, 2018Aspirant
Orbi WiFi System (RBK53) AC3000
i just purchase a Orbi AC3000 with one satelitte and everything is working good beside my Nest outdoor camera. The camera has 2.4ghz and 5ghz but always the ORBI satellite will connect to the camera ...
sorinel
Aug 15, 2018Aspirant
I have done what you suggested but still same,in the back of the house no signal and my Nest camera will connect to 5ghz for a while and after go back to 2.4ghx and after a while i get notification from Nest where is saying my camera is off line....My house is 2000sqf and with my Airport Extreme router i get signal all over but i went to buy this ORBI to increase that in my backyard and my driveway but i get a lot less coverage with ORBI then Airport Extreme....this is not good....
FURRYe38
Aug 15, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- sorinelAug 15, 2018Aspirant
Firmware Version 2.1.4.16.
RocketTM Gigabit Wi-Fi modem
still same problem with Nest and very smal coverage compare with Airport Extreme in which i am amazed....i do not know how they say 5000sqf when i can not have signal in a house of 2000sqf....