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paequest's avatar
paequest
Aspirant
Dec 31, 2016
Solved

Orbi WiFi System

Bought an Orbi today, followed setup instructions, Everything is working but the Orbi has no internet connection, I have a current Comcast gateway. Any ideas? Not too  technical please.

  • Turn off your cable modem for about 10 minutes then restart it.  This usally fixes device issues when you change routers.

2 Replies

  • Turn off your cable modem for about 10 minutes then restart it.  This usally fixes device issues when you change routers.

    • paequest's avatar
      paequest
      Aspirant

      That worked! Never turned it off for that long before. Thanks so much!