NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MarcoM
Jan 07, 2017Guide
Orbi WiFi System
I am having extreme long PING's with my ORBI RBR/RBS50 set, Pings are often over 110.000ms over satellite, whilst the backbone is running at 1733M (Satellite shows Blue @ boot Also, I am having i...
- Jan 09, 2017
Exchanged my Orbi today.
I have installed it minutes ago.
It tuned out i really had a faulty set at first, and I am happy to report issues have been solved.
Thanks for the help guys!
Marco
Ely
Jan 07, 2017Luminary
Have you tried resetting the whole network? ie: turning off ALL devices, including Modem, Router, switches etc, then turning Modem/Router/Satellite/switches devices etc back on? I have noticed that with Orbi the network sometimes acts funny unless you reset everything in proper order when you first install it or after doing an Orbi reboot or firmware upgrade, perhaps you might also be experiencing some interferernce of some sort?
MarcoM
Jan 07, 2017Guide
Thanks for your answer!
I have tried so much already, you wouldn't believe it. Everything has been shut down and had a cold reboot every single time.
Funny thing is, the Base (Router) says there is no cable connected to WAN or 3 LAN ports (but there is) but traffic is registered over 'a' cable connection.
I'm beginning to think I have some kind of hardware issue with the Base unit...
I've dropped a screendump of my portlist on a website so you can see what I meen.
There -is- a connection with WAN, but is says 'Link Down', also Ports LAN1,2,3 are free, but they show traffic?
http://www.freeweb.nl/Orbi/OrbiPorts.jpg
- ElyJan 07, 2017Luminary
I'm sorry you are having these issues, it can be really frustrating, have you made any changes to the Orbi's original internet configuration or any other changes besides defaults? I know it can be a pain specially if you have made changes, but have you tried a factory reset? have you tried different firmwares to see if the issue is not present with one of them? also maybe you got a lemon, are you in time to take it back to the store and do an exchange?
- MarcoMJan 07, 2017Guide
I have reset to factory defaults, updated the firmware (both) to .34, tried both the Router and AP mode with Factory defaults... tried about everything I can think off. Strill trying, haven't given up yet.
just painfull to see that Orbi's ping is much, much slower then the HTE V10 router I already had (16ms vs 4000ms and up...)
I haven't tried exchanging for a fresh one yet, but i'm considering now, cause it takes so mucht time! (Think i've spent about 10-12 hours on it all together..
- ElyJan 07, 2017Luminary
This might sound silly, but it has sometimes worked in some environments, have you tried using the provided Ethernet cable that came with your Orbi to connect it to your modem instead of just using the one you had from your previous router/setup? and yes, this is $400 equipment, I would definitely go and do an exchange before your time is up.