NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jasen's avatar
Jasen
Aspirant
Sep 16, 2019

Orbi WiFi system

I’m getting 401 & 404 unauthorized error messages.  Any ideas as to why and how to get rid of.  

5 Replies

  • are you trying to login to it with chrome 77?  Have you tried another browser like edge or firefox? Others have found a reboot of their computer (if you're on chrome 77) to fix the issue. 

    Also, when are you getting this message? More details help us to help you. 

    Describe what you're trying to do and how you replicate the issue. 

      • Jasen's avatar
        Jasen
        Aspirant

        I’ve tried this but not working.  This is happening on my desktop and iPads.  

    • Jasen's avatar
      Jasen
      Aspirant

      When using orbi WiFi, any website I tried to get in.  Example, espn, Costco, Home Depot, etc.  it’s asking for a long in and password and if I cancel, then it gives me a 404 or 401 authorization message.  

      I do have 2 WiFi networks in the house and my other network doesn’t have this issue.  Also on the orbi, once I get into the website like espn thru my other WiFi network and switch to Orbi then it works and I’m able to navigate fine, !  Called orbi but they won’t help until I pay them fist. 

      This just started since I updated my firmware 2 weeks ago

  • Please confirm which Orbi system you have? Is this the Orbi with a built in modem or the Orbi system that is a stand along wifi mesh system with out a built in modem? 

     


    Jasen wrote:

    I’m getting 401 & 404 unauthorized error messages.  Any ideas as to why and how to get rid of.