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Forum Discussion
jcalarcon01
Aug 13, 2017Aspirant
ORBI wifi very slow
Hello, I have been using Orbi for quite a while. When using a wired network and based on my Internet link I am able to get a great download speed (230Mbps) however when I connect using my iPhone ...
DarrenM
Aug 15, 2017Sr. NETGEAR Moderator
Hello Juan
Is it only the Iphone getting the slow wireless speeds or any wireless device?
DarrenM
- jcalarcon01Aug 15, 2017Aspirant
Hi, thanks for your answer. I tested two iphones and 2 android tablets and they all can only do between 6 to 10 Mbps, while a wired connection can do up to 220Mbps.
Regards
Juan Carlos
- DarrenMAug 17, 2017Sr. NETGEAR Moderator
Hello jcalarcon01
Try to disable the 20/40 MHz or enable mumimo or both on or off.
DarrenM
- jcalarcon01Aug 18, 2017Aspirant
Hello, thanks for the suggestion, I tried to disable both and enable both.
When both are disabled the speedtest shows a slight improvement to 14 Mbps, but still not what I would expect.
When both are enabled speedtest shows 7 Mbps.
I also noticed that a dropcam and a nest thermostat keep being disconnected, even though the devices are a few feet away from the router. I am thinking that the router may have some sort of failure.
What do you suggest would be the next step? Thanks for your help on this matter.
Juan Carlos