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Forum Discussion
Orbi Wifi
We have the Orbi Wifi running in our home, model RBR20 with 2 satellites. Everything works really well (streaming services, cell phones), except that my husband can't connect to WiFi using his brand ...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
If one laptop is working and the other isn't, it maybe the wireless adapter card in the one effected laptop...
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What WPA security modes are you using?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).