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Forum Discussion
LRF
Jun 21, 2019Aspirant
Orbi Wifi
We have the Orbi Wifi running in our home, model RBR20 with 2 satellites. Everything works really well (streaming services, cell phones), except that my husband can't connect to WiFi using his brand ...
LRF
Jun 21, 2019Aspirant
Yes, the laptop connects well to all other WiFi networks. Only the Orbi network poses a problem.
CrimpOn
Jun 21, 2019Guru - Experienced User
Well, darn. It's never the easy answer. How about more description of the symptoms. Is there a pattern to the problem? Like a certain number of minutes before the connection drops? Does the connection ever restore by itself? If he does a "disconnect" and then a "connect" on the Dell, does it connect again? What does the Orbi say about the connection (under Attached Devices, or by selecting the Dell on the Orbi app)?