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Forum Discussion

Pwhite858's avatar
Pwhite858
Aspirant
Mar 17, 2021

Orbi will not connect to internet.

I have internet access through my modem to my computer when not connected through the Orbi but no access when connected through the Orbi via ethernet.  Initially I lost the wifi connection so I resta...
Troubleshooting
Pwhite858's avatar
Pwhite858
Aspirant
Mar 17, 2021
Modem is
Hitron E31N2V2 from isp.
vajim's avatar
vajim
Master
Mar 17, 2021
Pwhite858 wrote:
Modem is
Hitron E31N2V2 from isp.

I believe that modem will need to be configured to the bridge mode.

 

Has it ever worked?

  • Pwhite858's avatar
    Pwhite858
    Aspirant
    Mar 17, 2021
    It was working fine until a couple of days ago. We lost internet connection and I had a difficult time reconnecting the orbi. I finally changed the ethernet cable to re-establish communications . But ran into the same issue last night.