NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TWang1337
May 26, 2020Apprentice
ORBI wireless backhual interfering with Samsung HW-Q90R soundbar and subwoofer
I've purchased The RBK50 system with RBS50 and RBR50
i have HW-Q90R soundbar with latest firmware
when the router is on by itself - no problem
when the satellite is on by itself - no problem (but obviously no internet)
once the router connects to satellite - there is interference
The interefernce causes the subwoofer to have crackles and drops (i.e. becomes silent) for a second or so, very often, (Every 5-10 seconds as soon as i turn off either RBR or RBS the crackles go away.
i've uesd telnet to change the wireless backhaul channel - the only one that works is 50, it fixes it for awhile. Then at some point in time it must jump back, as the crackles recur. I'm not sure what triggers it to recur. Interesting, when changing to channel 50, i can't the hidden channel reflected on a channel analyzer app on android.
The system is such that
ORBI router -----------5m -------- soundbar --------5m----------- ORbi satellite
they're about 5m apart.
really not sure what else i can do to fix this problem. (no option to hardwire)
seems like i need a way to disable the frequency hopping of wireless backhaul?
1 Reply
Sort By
- Agent_X20Aspirant
I have the Q90R in close proximity to my RBR50 (within one foot), and don't experience any dropouts. My RBS50 is downstairs.
Of course there are other problems - my RBR50/RBS50 is rebooting at least once every 2 days, and the soundbar shuts off on occasion in the midst of watching shows on the TV.
Please note - I'm based in NZ and I have no idea about how frequencies may differ between regions.