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Forum Discussion

Aspirant

Jan 21, 2019

Orbi with fios

I have Fios. When using their router I get 900Mbs both directions. When using Orbi I get about 500 down and near 900 up. Why the big difference? Thanks!

Troubleshooting

Master

Jan 22, 2019

timc166293 wrote:

I have Fios. When using their router I get 900Mbs both directions.

When using Orbi I get about 500 down and near 900 up.

Why the big difference?

Thanks!

- What speed do you get when you do the Orbi built-in Speed Test?

- Did you have any other wired devices connected to Orbi when you did the speed test from the PC?

- Do you have wired backhaul to a satellite?

timc166293
Aspirant
Jan 23, 2019
Yes from router

No just single PC

Fiber
- ekhalil
  Master
  Jan 23, 2019
  timc166293 wrote:
  Yes from router
  
  No just single PC
  
  Fiber
  
  Thanks, my questions were as follows:
  
  - What speed do you get when you do the Orbi built-in Speed Test that you can find here in the web GUI:
  
  You can also find the same testing in the Orbi phone app.
  
  - Did you have any other wired devices connected to Orbi when you did the speed test from the PC? Anything else connected to the LAN ports in the router or the satellite?
  
  - Do you have wired backhaul to a satellite? Is the router connected to the satellite(s) using Ethernet cable or wireless?
  
  Thank you
  - timc166293
    Aspirant
    Jan 23, 2019
    Yes Web GUI and through orbi app and speedtest.net. All consistent.
    
    Test when no traffic but see 60 devices or so connected; sonos, PC, iphones, TVs, etc.
    
    All remotes are wireless, but we are testing from orbi router up-stream. I am confused why this question matters.
    
    Thanks!