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Forum Discussion
Orbi with Lorex Home app not working
I have a Lorex NVR (Model - N842A8). My initial configuration was - ISP - Comcast; Modem from Comcast; Router - Asus 1900 tmobile - No open ports on my router; No port forwarding In this confi...
Right. My guess is that the Lorex device maintains a connection to the Cloud and when the mobile app asks for X, the device is able to send it to the cloud appropriately.
Once I attach Lorex device to new Router I am able to see it as connected to the router with a legit IP. And yes I can connect to the IP and view the cameras and the likes. In fact there is another app from Lorex called Lorex Cloud - using this app I can view all the cameras as long as I enter the IP address of the Lorex device into the Lorex Cloud app. However if I enter the Device Id into the Lorex Cloud app it stops working - because now its going down the cloud path vs local network.
After I connected cable to the new Router I actually did a factory reset. Including power down / up. Didn't solve the problem.
It has to be some config on the new Router ... I think.
Centurylink gives you a modem router gateway device. It causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode