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Forum Discussion
Orbi with Lorex netHD
I bought the Orbi and hooked it up. Everything seems to work great, with the exception of my Lorex netHD mobile client on my phone/tablet. It works great when connected to Wi-fi, but when I leave the house, I am unable to connect to it. I tried to do the port forwarding, but Orbi has changed the IP addresses. I tried to change the IP address on the Lorex, but then it doesn't work. Any thoughts or input?
5 Replies
Can you explain what you meant by, "Orbi has changed the IP addresses"?
Are you connecting your app to your home network's public IP address when outside the house?
Previously my IP addresses were 192.168.1... Now they are 10.0.0...When I look in Orbilogin under Advanced Setup > Route / AP Mode, it is connected as Router, so it assigns new IP. I can change it to AP (Access Point), but I lose a lot of the features of the Orbi...and the Lorex app still does not work.
No, I'm not able to connect it. I tried changing the IP address and all, but nothing. I'm stumped.
When a Netgear router changes it IP subnet from 192.168.1.X to 10.0.0.X, that's usually a sign that it has detected another router. Does your ISP modem have a built-in router? Tell-tale signs are that it has multiple Ethernet ports and/or Wi-Fi.
If your ISP box has a router, then it's going to block any ports that you open on the Orbi. You should either disable the ISP router (aka putting the modem into bridge mode), or you should change the Orbi to an AP and configure port forwarding on the ISP router.
