NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Seattlites
Feb 25, 2018Aspirant
Orbi with Satellite - certain wireless devices connect to router, but no internet available
I cannot explain it, but one of our old laptops and a new WiFi USB device will connect to our secured network (with MAC ID entry or without by allowing all new devices to connect), yet, they will not...
FURRYe38
Feb 26, 2018Guru - Experienced User
Try a different wifi USB adapter.
Does the LAN cable connection on older LT work for internet with the orbi system?
If all other devices are working on wifi and this is the only devices that isn't, kind of points to the adapter on this laptop.
Seattlites
Feb 26, 2018Aspirant
Can you explain how the older LT and USB WiFi stick connect to other networks (like the guest network that's password protected supplied by the same Orbi router/satellite pair) just fine, as well as to other networks, but not to the primary Orbi secure home network? I do not see how that makes it a device issue. The devices will connect to the Orbi router, but cannot seem to actually obtain internet access.
- FURRYe38Feb 26, 2018Guru - Experienced User
Does the older wireless adapter support WPA and WPA2? Some older devices don't support WP2 and AES security modes. If you have older devices, Try setting WPA and TPIK only and test the older device out. Try disabling all WPA modes and test the older device will security is disabled? Connect then. Re-enable WPA or WPA2 or Mixed modes after testing.
Also disable Beamforming and MIMO on the main host router as well.