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Forum Discussion
Orbi with satellite won't connect after a long power outage
My power was out for 24 hours. I finally have wifi back, but I can't connect my Orbi router. I've tried rebooting. Unplugging it and rebooting, following the suggestions of the app, and everything el...
From Netgear's web page explaining Orbi color codes, it appears that the Orbi is unable to connect to the modem:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean
Have you tried restarting the modem?
Do you have a wired PC or Mac (desktop, laptop with ethernet port) that can be connected directly to the modem? (i.e. unplug the Orbi and plug the computer directly into the port where the Orbi was connected.)
Yes, I've unplugged and restarted everything several times. Just can't get it to connect. The app says the Orbi is offline. It's connected directly to my modem, but it won't connect to the internet, even though the modem is working fine. (I even had Comcast come out and assess the connection. It's fine.)