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Forum Discussion
Orbi with Sky Q
Hi, I installed my Orbi’s the other day , all devices are getting a strong stable wireless connection except the Sky Q’s. Connecting them to the orbi network (my virgin hub is in modem mode) is ok...
Aronius wrote:
Thankyou for the detailed reply! :)
When I said “The router is also connected to a RBS50 Orbi satellite .” ... I meant that it is wirelessly connected, there is no Ethernet connection between the Orbi router and the satellite. With this is mind should I still disable the ‘daisy chain’ on the RBR?
To test operation, yes disable Daisy Chain.
Why do the satellite and router both need to be connected to this switch? It is a 5 port TP Link switch (see attached) which had a Xbox, tv and Sky Q mini wired to the switch, the switch is then wired to the orbi router. I didn’t think this had anything to do with the satellite?
I was under the presumption that your RBS was wired to the switch. My bad.
And I don’t deliberately have 2 WiFi systems in my house, I have the Orbi WiFi and my Sky Q WiFi, and the Sky Q main box communicates with my two sky minis via 5GHz/2.4ghz WiFi. Many people must have the Orbi system and Sky TV in the same house but I can’t find the problem I’m having anywhere else.
You have two wifi systems under one roof. This can be problematic.
Does the ISP require this wifi for your TV services?
One thing to ensure if you have to have the ISP wifi running, set channels between the Orbi system and the TV system far appart, i.e. Orbi set 2.4Ghz to channel 11 and TV wifi to channel 1. Same with 5Ghz, use channels far appart on each system.
Keep the devcies more than 6 feet away from each other.
Not everyone has SKY TV services. Maybe in your region.
What do you mean by your last point? I am going to try to wire my last sky mini to the Orbi router so all my Sky Q products are wired and then I can disable the WiFi on the sky boxes, is this okay? Yes, give this a try. By shutting off the SKY TV wifi, if thats possible and maintain there services thru the Orbi, this would be simplifying the system.
Okay. I will disable the daisy chain setting later and see how it works out. If I get another satellite I assume I will have to turn it back on?
For the actual TV shows and programs, Sky does not require internet just a satellite signal 📡. But for features like Catch up TV, sky cinema , demand ext it requires broadband. However, where the second WiFi is created, is where the Sky box communicates with sky minis. Basically instead of having lots of sky boxes you have sky minis which connect to the main sky Q box via WiFi (they run of the main sky box, all recording are shared so you can start a show right where you left off on any box). This is very helpful as then only one cable from the satellite dish is required to go into the the main sky Q box and it makes life easi. (The minis only require a power cable and then everything on TV is accessible!)
However as I said if I Ethernet all my Sky q devices to the Orbi’s , they can communicate with the main Q box like via the Orbi WiFi instead , theoretically. So I will do this and get back to you, hopefully it will work out and I can turn of the Sky Q WiFi!
I have already set my Orbi WiFi to channel 48 5GHz and the Sky Q WiFi to channel 36 5GHz, they still collide with eachother but not as much as before.
Thanks for the help! :)
For the actual TV shows and programs, Sky does not require internet just a satellite signal 📡. But for features like Catch up TV, sky cinema , demand ext it requires broadband. However, where the second WiFi is created, is where the Sky box communicates with sky minis. Basically instead of having lots of sky boxes you have sky minis which connect to the main sky Q box via WiFi (they run of the main sky box, all recording are shared so you can start a show right where you left off on any box). This is very helpful as then only one cable from the satellite dish is required to go into the the main sky Q box and it makes life easi. (The minis only require a power cable and then everything on TV is accessible!)
However as I said if I Ethernet all my Sky q devices to the Orbi’s , they can communicate with the main Q box like via the Orbi WiFi instead , theoretically. So I will do this and get back to you, hopefully it will work out and I can turn of the Sky Q WiFi!
I have already set my Orbi WiFi to channel 48 5GHz and the Sky Q WiFi to channel 36 5GHz, they still collide with eachother but not as much as before.
Thanks for the help! :)
Aronius wrote:
Okay. I will disable the daisy chain setting later and see how it works out. If I get another satellite I assume I will have to turn it back on?Daisy Chain is required only when a new satellite will connect to an existing satellite rather than directly to the Orbi router. Enabling Daisy Chain actually turns on another pair of WiFi channels for that link. The intention is to allow customers to extend WiFi farther than a satellite can reach by itself by "daisy chaining" onen satellite off another (and perhaps another!)
Most customers who deploy more than one satellite are able to make them "star" off of the router, and thus do not need to activate Daisy Chain. (My personal belief is that Netgear ships Orbi's with Daisy Chain enabled because "Even if it's not the most efficient, it will always allow customers to add another satellite.")
Let us know how things go.
Hello again FURRYe38 ,
So, I ended up drilling a lovely hole into my walls and had one Sky mini etherneted via cat7 into my Orbi RB50 router, another mini etherneted into a unmanaged switch and then into the Orbi router, and then the main Sky Q etherneted on cat6 into the Orbi satallite. I then turned off the wireless signals from all the sky produects. Finally I had one 5GHz network in the house! The WiFi works lovely now :)
However, I still seem to get this strange probem with the main Sky Q box and both minis where programs still show up with black images. It irritates me as I know it would look much better with the pictures! Have a look at the attached link please. (It will lead you to some photos)
Google Drive - Sky Q problems with Orbi
Any ideas?
Once again...Thankyou for all your help, a true saviour.
Not sure about that. Seems to be something with your Sky Q box not getting all information needed thru the system.
What happens if you put the Sky Q box into the DMZ on the Orbi temporarily?
Do you have any filters, controls or Circle or Armor enabled on Orbi?
