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Forum Discussion
Aronius
Mar 23, 2019Tutor
Orbi with Sky Q
Hi, I installed my Orbi’s the other day , all devices are getting a strong stable wireless connection except the Sky Q’s. Connecting them to the orbi network (my virgin hub is in modem mode) is ok...
Aronius
Jan 31, 2020Tutor
FURRYe38 ,
I think I made the Sky box into the DMZ, see attached photos via link. The sky q IP address is 192.168.1.14 , so I put this as the DMZ?
If I did it right, this did not seem to make any difference.
I have circle enabled on the Orbi, however the sky boxes do not have any kind of filter on.
What is internesting, (in the photo folder there is a file called 'Ping test') , the first IP tested is the main sky Q box, the next two are the minis and the last is a smart TV. With the smart TV and all other tested devices the ping replied... however with all the Sky devices there was no reply and 'request time out is shown'. Any idea why this is/how to fix it?
https://drive.google.com/open?id=18iotygK3dVadtoU_4dgZq6ZNaMpwQD8c
FURRYe38
Jan 31, 2020Guru
Yes that would be correct.
Only other way to narrow this down would be to put the ISP modem back in to router mode and then configure AP mode on the RBR and see if the picture images appear. If they do, then Orbi may be not providing all information for the box. If they still don't appear, then something in the Sky box needs to be looked into. Something to contact Sky Box about.