NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi with Sky Q
Hi all, I’ve gone into much detail to describe my problem! ... A few months ago I switched from my Sky WiFi to the top Virgin fibre optic package, purely because Sky broadband was so slow. Whil...
Any chance of narrowing down the issue? My attention span cannot handle 1000-word slabs of text.
The Virgin Hub 3 looks like a cable/modem router.
If it has a modem/only mode, that should disable its wifi.
You have done all this?
- Hi,
Yes sorry I went a little bit overkill.
I have done what you said, I have my virgin hub 3 in modem mode which is connected to a Netgear Orbi router, the router is then connected to another Orbi called a satellite which is a extender.
Because of the Sky Q mesh network , I have these two WiFi networks colliding with eachother as they operate on the same channels and I can’t find a solution to stop this?
I have changed the 80MHz to 40MHz on the Sky Q but after doing this this problem arose:
My Sky Q’s are unable to load Catch Up TV (only shows currently downloaded shows), they also do not show On Demand (shows the message 'Sorry, there are currently no programmes of this type available') , it shows no new movies for Sky Cinema (only movies that I currently have downloaded) - kids also does this, Sky Store also does not load (shows the same message as On Demand) as well as Sports, Music and Apps.
Any ideas?
Aronius wrote:
Because of the Sky Q mesh network , I have these two WiFi networks colliding with eachother as they operate on the same channels and I can’t find a solution to stop this?Why two networks?
Does the Sky kit bring anything to the party?
I'd turn it off and see what happens.
You can also try changing the wifi Channels that the Orbi uses.
- Well yes the sky kit does. The main sky Q communicates with the Sky minis via 5GHz channels which acts like another WiFi network.
I’m afraid changing the channels is not a viable option as they both use 80MHz which takes up a large chunk of 5GHz and you cannot change the Orbi last channel 51 or below 33. Although you can change the sky channel to 40MHz , this messed up my sky Q’s and the channels still collide. Please see attached:
In the attached you can see my network, B/F/A fam, in the same channels as ‘SKYEA395’ which is the sky Q.
