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Forum Discussion
Orbi with Xfinity modem/router
I have an Xfinity modem/router (model TG1682G) and just purchased a tri-band orbi to handle dead spots in the house. I researched and saw that most recommended to enable Bridge mode on my Xfinity mo...
If you were able to setup the Xfinity modem in bridge mode, then your Orbi should have picked up an IP address. This is a silly thing to ask, but did you check to make sure that your ethernet cable from the Xfinity modem was plugged into the yellow (WAN) port on the Orbi Router? Also, make sure you have Xfinity turn off the xfinity hotspot feature on the modem. You don't want the wireless signal from your modem interfering with the Orbi. Even in bridge mode, Xfinity keeps that feature on.
Yes, I was connected from the Xfinity modem (ethernet port 1, that's what port Comcast said I should use) and connected it to the yellow port on the Orbi. Do you have to have Xfinity turn off the hotspot feature? All of my devices could see the new Orbi router, but just no internet connection.
Strange that you weren't getting the internet to work with the modem in bridge mode. My only suggestion would be to try again, but this time don't power on the Orbi until the Xfinity modem finishes initializing in bridge mode. Once it is ready, turn on the Orbi and see if it connects.
I have an Xfinity modem in bridge mode, with the hotspot turned off. The reason I had it turned off was because it sits right next to the Orbi router. I did not want the radios to interfere with my Orbi network. So, unless you connect to Xfinity's hotspot at home, I don't see why you should keep it on. Do you have to turn it off? It is up to you, but it couldn't hurt.