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Forum Discussion
kmp18
Jul 27, 2018Initiate
Orbi with Xfinity modem/router
I have an Xfinity modem/router (model TG1682G) and just purchased a tri-band orbi to handle dead spots in the house. I researched and saw that most recommended to enable Bridge mode on my Xfinity mo...
SeaMonkey80
Jul 27, 2018Apprentice
If you were able to setup the Xfinity modem in bridge mode, then your Orbi should have picked up an IP address. This is a silly thing to ask, but did you check to make sure that your ethernet cable from the Xfinity modem was plugged into the yellow (WAN) port on the Orbi Router? Also, make sure you have Xfinity turn off the xfinity hotspot feature on the modem. You don't want the wireless signal from your modem interfering with the Orbi. Even in bridge mode, Xfinity keeps that feature on.
kmp18
Jul 28, 2018Initiate
Yes, I was connected from the Xfinity modem (ethernet port 1, that's what port Comcast said I should use) and connected it to the yellow port on the Orbi. Do you have to have Xfinity turn off the hotspot feature? All of my devices could see the new Orbi router, but just no internet connection.