NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi won t connect to the internet
I had the orbi for a year worked fine.
This morning it wouldn t connect to the internet. White flashing light then purple.
Checked my internet connection from modem and it it fine.
...
Do you have access to the Orbis web page?
What FW version is currently loaded?
Was a FW update done recently?
What is the Mfr and model# of the ISP modem? Built in router here by chance?
I could login to page. FW is the latest on both router and satellite. Don t know when it updated as I have auto update.
my model is a Tp link. I had it for 2 years. No issues with orbi before.
Could there be an issue with FW update ?
What is the model# of the ISP modem?
Try a power OFF of both Orbi router and satellite for 1 minute then power back on. If this does nothing, try a factory reset on both router and satellite and set up from scratch...