NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TrevorLRad
Jan 21, 2019Follower
Orbi wont connect to my internet nor my ps4
My RBR20 says the internet is online and has 1 satellite connected. The only issue is as i check on the your products tab it says im not connected to my internet. I try to connect my orbi wifi to my p...
FURRYe38
Feb 11, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Has a power off of the ISP modem and Orbi router for 30 seconds then back on with the modem first, then the Orbi router been performed?
TrevorLRad wrote:
My RBR20 says the internet is online and has 1 satellite connected. The only issue is as i check on the your products tab it says im not connected to my internet. I try to connect my orbi wifi to my ps4 and it comes up with a CE-37813-2 error code.