NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi w/Ring Stick Up Camera (battery)
Orbi RBR50 & RBS50 V2.2.1.210
Security WPA2-PSK [AES]
Ring iOS App v5.9.2
AT&T w/WiFi Assist turn off
I have a Ring Pro doorbell on the network with easy install and no operational issues...
I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.
I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.
billycrystal wrote:
Orbi RBR50 & RBS50 V2.2.1.210
Security WPA2-PSK [AES]
Ring iOS App v5.9.2
AT&T w/WiFi Assist turn off
I have a Ring Pro doorbell on the network with easy install and no operational issues. I'm attempting to add a few of the recently released Ring Stick Up Cam Battery cameras to the exterior of the home. I'm working with Ring support to help find a way to get the cameras online and recognized, but no luck so far. I have multiple cameras, all with same setup issues.
The cameras are go through the normal set up proceedure, are recognized by the app, ask to connect to the home network, then fail after timing out. Not sure if Ring issue, Orbi issue, or configuration issue. Regardless, it seems more like a user issue and I'm useless as my own IT support.
billycrystal wrote:
Orbi RBR50 & RBS50 V2.2.1.210
Security WPA2-PSK [AES]
Ring iOS App v5.9.2
AT&T w/WiFi Assist turn off
I have a Ring Pro doorbell on the network with easy install and no operational issues. I'm attempting to add a few of the recently released Ring Stick Up Cam Battery cameras to the exterior of the home. I'm working with Ring support to help find a way to get the cameras online and recognized, but no luck so far. I have multiple cameras, all with same setup issues.
The cameras are go through the normal set up proceedure, are recognized by the app, ask to connect to the home network, then fail after timing out. Not sure if Ring issue, Orbi issue, or configuration issue. Regardless, it seems more like a user issue and I'm useless as my own IT support.
It isn't you, trust me. I have the Floodlight Cam and Spotlight Cam which I purchased with Stick Up Cam and the Stick Up Cam does not play nice with the satellite. The wireless card on these units are very week as I have my router in my closet and both Spotlight and Floodlight Cams connect with no issues at all. I since returned the Stick Up Cam and installed indoors disabling the motion light and works flawlessly.