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Forum Discussion
ORBI
Any updates on how to help Orbi from intermittently disconnecting from internet? IT\ts terribly frustrating and completely unacceptable for a device to cost this much and have such poor performance....
Would need more information from you on what is happening.
Both wired and wireless stopping?
When this happens, do you have access to the routers web page still?
What FW version are you using?
What mfr and model# ISP modem is the Orbi connected too?
How is the Orbi configured?
Auto or manual channels?
Any wifi neighbors near by? If so, how many?
What devices do you have connected? Wired and wireless?
Both wired and wireless stopping?
Appears to be just wireless devices
When this happens, do you have access to the routers web page still?
Yes I can still access OrbiLogin.com but I usually only do this after I did a factory reset and needs to set up device again
What FW version are you using?
Will check but it has recently been updated and says it is still up to date.
What mfr and model# ISP modem is the Orbi connected too?
Will checkbut is an Arris suddenlink modem
How is the Orbi configured?
As router.
Auto or manual channels?
Auto
AutoAny wifi neighbors near by? If so, how many?
Yes...seems like a lot of wifi options on the drop down menu so Im assuming they are close by
What devices do you have connected? Wired and wireless?
IMac
2 macbook pros
2 ring video doorbells
2 iphones
2 ipads
Thank you
I wuold try setting manual channel 1, 6 or 11 on 2.4Ghz, what ever channel doesn't have much other wifi nieghbors using it.
Also what is the distance between the Orbi router and satellite? Feet?
Let us know about the other questions...
I wuold try setting manual channel 1, 6 or 11 on 2.4Ghz, what ever channel doesn't have much other wifi nieghbors using it.
How would I tell what channels the neighbors are using?
Also what is the distance between the Orbi router and satellite? Feet?
Probablay 20-25 ft
Let us know about the other questions...
Load up a free wireless scanner and it will tell you what you and others are using.
Distance is maybe too close. Starting should be 30feet in between depending upon building materials.
The satelite and router have always been this close. Would this just now be causing a problem after 6 months?
What is the maximum distance the satelite and router can be placed?