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Forum Discussion
RockSolid
Jul 25, 2018Star
ORBI
Any updates on how to help Orbi from intermittently disconnecting from internet? IT\ts terribly frustrating and completely unacceptable for a device to cost this much and have such poor performance....
RockSolid
Jul 25, 2018Star
Both wired and wireless stopping?
Appears to be just wireless devices
When this happens, do you have access to the routers web page still?
Yes I can still access OrbiLogin.com but I usually only do this after I did a factory reset and needs to set up device again
What FW version are you using?
Will check but it has recently been updated and says it is still up to date.
What mfr and model# ISP modem is the Orbi connected too?
Will checkbut is an Arris suddenlink modem
How is the Orbi configured?
As router.
Auto or manual channels?
Auto
AutoAny wifi neighbors near by? If so, how many?
Yes...seems like a lot of wifi options on the drop down menu so Im assuming they are close by
What devices do you have connected? Wired and wireless?
IMac
2 macbook pros
2 ring video doorbells
2 iphones
2 ipads
Thank you
FURRYe38
Jul 25, 2018Guru - Experienced User
I wuold try setting manual channel 1, 6 or 11 on 2.4Ghz, what ever channel doesn't have much other wifi nieghbors using it.
Also what is the distance between the Orbi router and satellite? Feet?
Let us know about the other questions...