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Forum Discussion
RockSolid
Jul 25, 2018Star
ORBI
Any updates on how to help Orbi from intermittently disconnecting from internet? IT\ts terribly frustrating and completely unacceptable for a device to cost this much and have such poor performance....
Kstip
Jul 25, 2018Initiate
I am having the exact same issue and its very frustrating, especially after spending over $800 on the initial bundle plus 2 more sattelites. The cable company has been out twice and even replaced my router. I have done everything suggested on here: Router has no Wifi so there is no "competing" between the router wifi and the Orbi. I have updated all my units to version 2.1.4.16. I have reset with a paperclip to factory setting and re-ran a new setup. I have scanned what channels are frequently used by my neighbors and changed both channels for 2.4 and 5 to be the least used in my area. The router STILL drops, especially at night. Almost like clockwork every night at 9:20 PM we can't get on and I have to reset the Orbi. When the Orbi is completely unplugged, internet is up and running perfectly via ethernet connection direct to my Arris router.
I have a RBR50, 2 of the RBS50's and a RBW30. When connected we get speeds over 90 Mbps (we pay for 100).