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Forum Discussion
Nyirishman1877
Apr 25, 2019Aspirant
ORBI
I Constantly keep having to reboot my orbi router 9pm every night. Since it seems to lose internet connection. How can I fix this? Hope someone can help me
tripletdaddy
Jun 06, 2019Aspirant
My orbi rbr50 with v2.3.1.60 is losing internet every night ~10:00 PM. I can do dns lookups on the router and I can do dns lookups against external i.e. 8.8.8.8 just fine. The orbi just won't let traffic through. I rebooted it, nothing. Thing just starts working again 20 minutes later. The logs seems useless. Am I missing something? I don't see any usefull logging anywhere. Ugh. Any advice is appreciated.
CrimpOn
Jun 06, 2019Guru - Experienced User
Might be useful to check that there are no "Service Blocks" enabled and double check the "Schedule". Advanced Tab->Security->Block Services (and Schedule). Since you have access to the admin web interface, also verify that the Home screen shows an internet connection.
I agree completely that if actual internet service was dropping (a) it should show up in the logs, and (b) it would not be possible to do a dns query.
- tripletdaddyJun 06, 2019Aspirant
Thanks. No service blocks. No scheduled anything. Home screen shows all green. I can even do a speedtest!?! Something screwy with this router. Quite frustrating with zero visibility into anything. Would be nice to see firmware update, or DoS message, or anything. Ugh.
- CrimpOnJun 06, 2019Guru - Experienced User
Is there anything in the log file at all?
- CrimpOnJun 06, 2019Guru - Experienced User
We usually describe "what's connected to what". i.e. the RBR50 router is wired with ethernet to (brand/model) which is in (router/passthrough) mode, is/is not also providing WiFi... etc.
dns query works. What about ping or tracert (trace route) Does speedtest on PC/Laptop work? Non-browser email client (Outlook, Thunderbird, etc.) Control of any IoT devices?