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Forum Discussion
Nyirishman1877
Apr 25, 2019Aspirant
ORBI
I Constantly keep having to reboot my orbi router 9pm every night. Since it seems to lose internet connection. How can I fix this? Hope someone can help me
CrimpOn
Jun 06, 2019Guru - Experienced User
Might be useful to check that there are no "Service Blocks" enabled and double check the "Schedule". Advanced Tab->Security->Block Services (and Schedule). Since you have access to the admin web interface, also verify that the Home screen shows an internet connection.
I agree completely that if actual internet service was dropping (a) it should show up in the logs, and (b) it would not be possible to do a dns query.
tripletdaddy
Jun 06, 2019Aspirant
Thanks. No service blocks. No scheduled anything. Home screen shows all green. I can even do a speedtest!?! Something screwy with this router. Quite frustrating with zero visibility into anything. Would be nice to see firmware update, or DoS message, or anything. Ugh.
- CrimpOnJun 06, 2019Guru - Experienced User
Is there anything in the log file at all?
- CrimpOnJun 06, 2019Guru - Experienced User
We usually describe "what's connected to what". i.e. the RBR50 router is wired with ethernet to (brand/model) which is in (router/passthrough) mode, is/is not also providing WiFi... etc.
dns query works. What about ping or tracert (trace route) Does speedtest on PC/Laptop work? Non-browser email client (Outlook, Thunderbird, etc.) Control of any IoT devices?
- tripletdaddyJun 07, 2019Aspirant
Appologies, I was a bit tired last night.
Arris TM1602 Passthrough wired to RBR50 with two satelites.
NSLookups during outtage conducted on wired PC.
Tracert to yahoo.com successful frm wired PC.
Speedtest conducted via Orbi App on iOS.Email and Application Traffic not passing.
SmartTV App Streaming Traffic not passing.IoT not tested
Cams not tested
Printers not tested
- tripletdaddyJun 07, 2019Aspirant
The logs only contained the typical DHCP info. Nothing before the issue.