NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Anbro's avatar
Anbro
Aspirant
Sep 24, 2020

Orbi

When I plug my Orbi RBR40 into th modem and set the sattelites up, the app shows the sattelites connected, but the base unit has a magent dot and indicates INTERNET:Offline.   Have reset multiple t...
Anbro's avatar
Anbro
Aspirant
Sep 25, 2020
Firmware is 2.5.1.22

The modem is an Arris NVG468MQ
Mstrbig's avatar
Mstrbig
Master
Sep 25, 2020

UInplug the Arris modem for one minute, then plug it back in and see if you get a connection and Orbi router connects.

  • Anbro's avatar
    Anbro
    Aspirant
    Sep 25, 2020
    I did that already. Frustrating.