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Forum Discussion

Follower

Dec 27, 2020

Orbi

IS EMS , The Software Support the Authorized software support company Orbi. Thank Rob

Guru - Experienced User

Dec 28, 2020

rfb125 wrote:
IS EMS , The Software Support the Authorized software support company Orbi.

Netgear has several support alternatives after the first 90 days: https://www.netgear.com/support/

The alternative clearly aimed at residential customers is Gearhead. http://gearhead.netgear.com/

During the first 90 days, Netgear also offers "extended support" contracts: https://kb.netgear.com/000055960/What-levels-of-warranty-and-support-does-NETGEAR-ProSupport-for-Home-offer

None of this appears to be "EMS".