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Forum Discussion
orbi
lIn December the router stopped working and would just pulse white. After several weeks it was determined that therewas a hardware issue due to a faulty firmware of 2.5.1.22. So netgear deceided to...
Suggest you return before the store return policy is over. Purchased ORBI LBR20 and worked fine till the Best Buy store warranty period ran out the stopped to functioning. After several days of troubleshooting, technical support could not resolve the issue. The unit is still under a 90 day warranty and asked for a full refund. I was denied. This company gives false advertisement and defrauds their customers. Stay away!!!!
jdarrellhookem wrote:
The unit is still under a 90 day warranty and asked for a full refund. I was denied.
Netgear's hardware warranty is at least a year, longer in countries with better consumer protection..
90 days refers to the free on-line support to help people through the setup process.
