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Paulettekellerh's avatar
Paulettekellerh
Follower
Jan 26, 2021

Orbi

I am stalled the orbi app A while ago it has locked up my Internet. I can't click on anythingI have had To Re install my old router Any time I try to go somewhere it comes up with a 8 security notice that it is not SecureIs there a phone number to this company to talk to a person

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jan 26, 2021
    Paulettekellerh wrote:
    I installed the orbi app a while ago it has locked up my Internet. I can't click on anything. I have had To Re install my old router Any time I try to go somewhere it comes up with a 8 security notice that it is not Secure. Is there a phone number to this company to talk to a person?

    Netgear provides 90 days of "complimentary support" with a new system.  After that, customers can subscribe to GearHead (a subsidiary) for support or turn to the community forum where we try to help each other.  How long have you had this Orbi system?

     

    The Orbi system can be reinstalled from scratch by doing a Factory Reset. https://www.youtube.com/watch?v=cMw4ePACgc4