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Forum Discussion
ORBI10 LBR20
The Orbi10 has to be rebooted/power cycled 5 or more times a day. It just started this 6 days ago. Blue skies and no change in physical location .. what and why is this happening
What actually happens when you're having issues?
Does it say, Connected, no internet? Or what error do you get?
Is this ran through a sim card or do you have it ran through a modem/gateway?
Did you contact your isp?
- We have ? Mark by our wifi symbol on our phones. Lose access to Internet etc. I sometimes can reboot from my log in on my phone to the orbi app. Or I power cycle it. But it keeps going down. When I go to power cycle it is glowing pink.
Maybe you mean magenta? If the led ring is that color it means its lost connection to the internet.
Have you tried changing its location?
Or contacted the ISP?
Do you have it only connected through sim or is it also hardwired in through a gateway?
Hello razorback1954,
Welcome to the NETGEAR Community!
I understand that you are having network stability issues with your LBR20. I would like to endorse you to our support team to further assist with this issue.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
- I worked for couple with netgear support ref47058058. After several steps and updates, I still lost internet communication during and after. I had a call in with isp uscellular.. they pushed out something. I had to leave it powered down 30 min. Of course internet was working for 10mn.. dropped and returned for last hour.
It's a mystery
