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Forum Discussion
Kirlieq
Aug 27, 2019Aspirant
ORBI45 authentication problem
My kids are trying to join each other in the new Terraria update from their mobile devices and are being asked authentication questions that I assume I have to answer as the account holder (High Scho...
Retired_Member
Aug 27, 2019
Kirlieq wrote:My kids are trying to join each other in the new Terraria update from their mobile devices and are being asked authentication questions that I assume I have to answer as the account holder (High School graduation year and youngest brother's first name), but when I answer them it says not valid. Any suggestions? Change the authentication questions?
Usually those types of security questions are answered during the account setup.
- KirlieqAug 27, 2019Aspirant
It's been awhile since I set it up and I assume I selected the questions and entered the answers. When I enter the correct answers, it's not accepting my answers.
- Retired_MemberAug 27, 2019
Kirlieq wrote:It's been awhile since I set it up and I assume I selected the questions and entered the answers. When I enter the correct answers, it's not accepting my answers.
In a case like this, it's best to contact Terraria support. Sometimes if you enter a certain number of incorrect responses, it may lock you out of the account.