NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lcarey596
Aug 16, 2021Aspirant
ORBI46, ORBI100 problems with Ethernet connecting
Okay, I gave up on the ORBI46 and returned it. Got tired of trying to make it work... Now, I have a ORBi100 which is what is on the bottom of the router. It still has RBR750 on the bottom. Is th...
- Aug 16, 2021
a couple things.
1. orbi100, orbi46 is the ssid name. Not the model. The RBR750 is the model
2. what modem/gateway are you connecting them to?
plemans
Aug 16, 2021Guru - Experienced User
a couple things.
1. orbi100, orbi46 is the ssid name. Not the model. The RBR750 is the model
2. what modem/gateway are you connecting them to?
Lcarey596
Aug 19, 2021Aspirant
Okay,
I actually have a ORBI RBK753S Tri Band Mesh 6, but there is not a selection for Model.
I just reinstalled everythng from factory settings again.
Set up WPA3 on rouater, guest network, renamed the devices that are attached. Router works, satellites work, Ok I'm good to go? Nope!
Thought that everything was okay until I tried to attach my husbands Apple SE mobile phone to the network, and it won't connect! It's an Apple SE, older one from a few years ago.
Then I signon to the PC again and look at the network and there are two ORBI00's. One that is at the top and connected and one that I cannot connect to? What's up with this?
What is going on? This is the second time that I have reinstalled this system!
Please see the PIC that I have attached. I tried to attached 3 pics, but it wouldn't let me.
Thanks
- plemansAug 20, 2021Guru - Experienced User
Lcarey596 wrote:
Okay,
I actually have a ORBI RBK753S Tri Band Mesh 6, but there is not a selection for Model.-----Probably because you're in the standard orbi forum and not the orbi AX forum.
I just reinstalled everythng from factory settings again.
Set up WPA3 on rouater, guest network, renamed the devices that are attached. Router works, satellites work, Ok I'm good to go? Nope!----try disabling WPA3. Its supposed to be backward compatible but some older device still have had issues with it.
Thought that everything was okay until I tried to attach my husbands Apple SE mobile phone to the network, and it won't connect! It's an Apple SE, older one from a few years ago.---see above.
Then I signon to the PC again and look at the network and there are two ORBI00's. One that is at the top and connected and one that I cannot connect to? What's up with this?----Your "one at the top" is an ethernet connection. it doesn't require a login. The one at the bottom is the wireless. that "X" on it indicates a problem with the connection like maybe your password isn't correct. right click on it and "forget" the network. then reconnect with the proper password for the wireless. Or leave you current device hardwired.
What is going on? This is the second time that I have reinstalled this system!
Please see the PIC that I have attached. I tried to attached 3 pics, but it wouldn't let me.----You can add photos one per post. If you add them as photos, a moderator has to approve them.
What modem/gateway do you have?
Thanks
- FURRYe38Aug 20, 2021Guru - Experienced User
Lcarey596 wrote:
Okay,
I actually have a ORBI RBK753S Tri Band Mesh 6, but there is not a selection for Model.
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.